aboodspace

For Professionals

Professional Guidelines

Everything you need to know about becoming and working as an AboodSpace professional

Welcome to AboodSpace

Thank you for your interest in joining AboodSpace. We connect skilled professionals like you with customers seeking quality home and interior services across India. This guide outlines the requirements, expectations, and best practices for all AboodSpace professionals.

Eligibility Requirements

To become an AboodSpace professional, you must meet the following criteria:

  • •Be at least 18 years old and operate as a registered business or sole proprietor in India
  • •Have hands-on professional experience in the service categories you offer
  • •Possess relevant licenses, certifications, or qualifications for your trade
  • •Provide a valid GST registration number (GSTIN)
  • •Submit your Company PAN Card and a Cancelled Cheque
  • •Pass background verification and quality assessment

Onboarding Process

Our streamlined onboarding process ensures you're set up for success:

Step 1: Application & Registration

Complete the professional registration form with your business details, service categories, and service areas. A one-time activation fee of ₹25,000 (inclusive of 18% GST) is required to process your application and covers your first 3 months on the platform.

Step 2: Document Verification

Submit the required documents: your Company PAN Card, a Cancelled Cheque, and your GST number. Our team will verify these within 2-3 business days. If anything is missing or doesn't pass verification, we'll work with you to resolve it until your verification is complete.

Step 3: Quality Assessment

Participate in a brief skill assessment or portfolio review to demonstrate your expertise. This helps us match you with the right customer requirements.

Step 4: Training & Activation

Complete our professional orientation program to learn how to use the platform, submit quotations, and deliver excellent service. Once approved, your profile goes live!

Service Standards

All AboodSpace professionals are expected to maintain the highest standards of professionalism:

  • •Response Time: Respond to customer leads within 24 hours and submit quotations within 48 hours
  • •Professionalism: Maintain courteous communication, arrive on time, and present yourself professionally
  • •Quality Work: Deliver services that meet or exceed industry standards and customer expectations
  • •Transparency: Provide accurate estimates, clear timelines, and honest communication about project scope
  • •Safety: Follow all safety protocols and regulations applicable to your service category
  • •Customer Privacy: Respect customer privacy and maintain confidentiality of all project information

How the Platform Works

Receiving Leads

When customers submit requirements matching your services and location, you'll receive notifications through your professional dashboard. You can view detailed project requirements including scope, budget, timeline, and location.

Submitting Quotations

Review customer requirements carefully and submit competitive quotations. Include detailed breakdowns of costs, materials, timeline, and terms. You can submit revised quotes if requested by customers.

Winning Projects

When a customer selects your quotation, you'll be notified to coordinate directly with them. Discuss project details, schedule site visits, and finalize all terms before starting work.

Project Completion

Complete the work as per agreed timelines and quality standards. Update project status in your dashboard. After completion, request customer feedback to build your reputation on the platform.

Pricing & Payments

  • •Activation Fee: One-time payment of ₹25,000 (inclusive of 18% GST) covering registration, verification, and your first 3 months on the platform
  • •Lead Access: Up to 10 verified project leads per month (30 in total) during your first 3 months, with no additional charges for viewing or responding to them
  • •After 3 Months: To keep receiving new leads and profile visibility, partners move to a subscription plan (details shared during onboarding)
  • •Platform Service Fee: A standard service fee applies on successfully confirmed projects secured through AboodSpace
  • •No Refunds: The activation fee is non-refundable. If your verification doesn't go through the first time, our team will work with you until you're verified
  • •Customer Payments: Customers pay an advance (10% of your quotation, or a booking amount you request) through AboodSpace to confirm the project. Remaining payments are received directly from customers as per mutual agreement

Performance & Gamification

Your performance on the platform is tracked through our gamification system:

  • •Professional Level: Bronze, Silver, Gold, or Platinum based on your activity and ratings
  • •Response Rate: Percentage of leads you respond to within 24 hours
  • •Win Rate: Percentage of quotations that result in project wins
  • •Customer Rating: Average rating from completed projects (target: 4.0+)
  • •Completion Rate: Percentage of accepted projects completed successfully

Higher-performing professionals receive priority in lead distribution and enhanced profile visibility to customers.

Do's and Don'ts

✓ Do's

  • ✓Respond promptly to all leads and customer inquiries
  • ✓Provide detailed, transparent quotations with clear breakdowns
  • ✓Maintain high-quality work and professionalism
  • ✓Keep customers informed about project progress
  • ✓Honor your commitments and agreed timelines
  • ✓Request and encourage customer reviews

✗ Don'ts

  • ✗Share customer contact information with third parties
  • ✗Accept projects beyond your skill level or capacity
  • ✗Make false claims about credentials or experience
  • ✗Engage in price manipulation or unfair practices
  • ✗Spam customers with unsolicited messages
  • ✗Use the platform for any illegal or unethical activities

Professional Support

We're here to help you succeed as an AboodSpace professional:

  • •Professional Dashboard: Access all leads, quotations, and performance metrics in one place
  • •Help Center: Browse FAQs, guides, and tutorials for common questions
  • •Dedicated Support: Contact our professional support team via email or phone
  • •Training Programs: Regular workshops and webinars to enhance your skills

Account Suspension & Termination

AboodSpace reserves the right to suspend or terminate professional accounts for:

  • •Consistently poor performance or customer complaints
  • •Violation of professional guidelines or terms of service
  • •Fraudulent activities or misrepresentation
  • •Failure to maintain required licenses or certifications
  • •Inactive account for more than 90 days without notice

Where reasonable, professionals will be notified of violations and given an opportunity to rectify issues before termination. Serious violations such as fraud or false information may lead to immediate suspension. The activation fee is non-refundable in case of termination. See our Partner Terms and Refund & Cancellation Policy for full details.

Questions?

If you have any questions about these professional guidelines or need assistance with your application, please contact our professional support team:

AboodSpace Professional Support

2nd floor, Balaji Arcade, 20th L Cross Rd, 4th Block

Koramangala, Bengaluru, Karnataka 560095

Email: hello@aboodspace.com

Phone: +91 89046 32466